Food & Beverage – Conference & Banquet Operations Manager – Erbil Rotana

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.

As an Assistant Conference & Banquet Operations Manager you are responsible for the administration and operation of the Banquet Department as part of the Food & Beverage division to maximize profit. You role has to maintain food & beverage service quality standards to ensure customer satisfaction and will include key responsibilities such as:
• Ensure that corporate and hotel standards and policies are explained to employees and implemented adequately
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Ensure the timely set up of all Banquets’ venues according to the service settings and as outlined in the function sheets
• Constantly obtain customer feedback during operation to ensure satisfaction
• Ensure general maintenance of sections appointed and follow up on work order forms
• Coordinate all menu proposals, presentations and buffet set-up with the Executive Chef
• Prepare duty schedules, ensuring efficient workforce at all time
• Ensure that grooming standards are followed by all employees on a daily basis

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