Human Capital Business Partner- Retail (EG)

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Job Description

  • Full Time
  • Anywhere

Majid Al Futtaim Retail invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Role Purpose:


The Human Capital Business Partner is responsible for managing and driving HC related activities such as organizational design, talent acquisition, talent management and development, total rewards, employee experience and relations compliance, disciplinary and grievance issues for all employees within the assigned country. The role holder is also responsible for working with functional leaders, teams, managers and key stakeholders to help build organization and people capability, and shape and implement effective people strategies and activities.


Role Details – Key Responsibilities and Accountabilities:

HC Strategy and Initiatives

  • Develop and implement HC Strategies for the assigned country in line with overall business strategy and business direction, with a focus on attracting, retaining and developing talent
  • Work with various HC Functions drive and deliver key HC initiatives such as performance management and talent reviews, succession planning, talent development, total rewards, employee relations and employee experience
  • Contribute to the implementation of all relevant HC projects initiated by the HC Team in the Corporate Head Office and provide input based on country requirements

Organization Design

  • Collaborate with functional leaders on organization design and planning initiatives such as developing organizational structures, operating models, and manpower planning
  • Support in reviewing and approving role profiles to fit role requirements and guidelines
  • Work closely with the Total Rewards team to conduct accurate job evaluations


Talent Acquisition

  • Develop and implement talent acquisition strategies and lead end-to-end recruitment to attract talent for the assigned business unit
  • Forecast manpower needs and costs in compliance with the overall budget
  • Conduct HC interviews to support the overall recruitment process, and contribute to the development of fitment sheets and offer letters

Talent Management and Development

  • Ensure implementation of the talent management processes and frameworks containing best practice elements
  • Ensure implementation of controls to help Identify employees with high potential for growth, and support their development
  • Ensure regular reviews are conducted on progress of individuals and leaders’ and development plans and targets to ensure efficient and effective talent development
  •  Coach and build the capability of senior managers to contribute to organization effectiveness
  • Deliver training for various HC initiatives in order to ensure business stakeholders are fully aware and empowered for the journey ahead

Policies and Procedures

  • Provide expert advice and guidance to line managers and team members in areas including but not limited to HC policies and procedures, grievance, performance management and performance reviews and remuneration
  • Advise and recommend updates policies and procedures; and ensure that all relevant stakeholders follow and implement the same

Definition of Success

  • Developing and implementing effective HC Strategies for the Business Unit
  • Improving overall employee experience and satisfaction
  • Influencing and building relationships with key stakeholders
  • Applying data, metrics and evidence to inform and drive decision making
  • Building and developing a talent pipeline



Personal Characteristics and Required Background:

Minimum Qualifications/education

  • Bachelor’s Degree in Administration or Human Capital Management
  • Professional HR Certification such as CIPR, SHRM, AHARI is preferred


Minimum experience

  • 7+ years in a Human Capital Department
  • 5+ years in retail


  • Stakeholder management
  • Strategic thinking
  • Business acumen
  • Problem solving skills
  • Analytical skills
  • Project Management skills
  • Written and verbal communication skills (e.g. storytelling)


Majid Al Futtaim follows a holistic sustainability strategy (Dare Today, Change Tomorrow), that’s focused on transforming the lives of the communities we serve, rethinking our use of resources to make a net positive impact, and empowering our people to unleash their full potential.


Majid Al Futtaim is the first Middle Eastern company to commit to becoming Net Positive in Carbon and Water by 2040.